Player support
Waddlecaps
Let’s find a way forward.
For current game help, visit the established Waddlecaps support page. If you’re testing through TestFlight, you can also send beta feedback through TestFlight.
Open Waddlecaps supportOr email support@waddlecaps.com with “Waddlecaps” in the subject.
What to include
A short description of the problem, your iPhone or iPad model, iOS or iPadOS version, game version, and what happened just before the issue. A screenshot may help if it does not contain personal information.
Never include passwords, payment details, or other sensitive personal information.
Before you troubleshoot
Close and reopen the game, then check for an available update. For a TestFlight build, check the TestFlight app. Avoid deleting the app or its saved data as a troubleshooting step.
Purchases and refunds
For purchases billed by Apple, use Apple’s refund guidance. Apple manages eligibility and refunds.